Terms of Service

1. Definitions

• "LexVault," "we," "us," or "our"The entity operating the LexVault platform.
• "Service"The LexVault platform, including the web application, APIs, and related services.
• "Customer"The law firm or individual that has registered for an account.
• "User"Any individual authorized by a Customer to access the Service under the Customer's account.
• "Customer Content"Any documents, files, queries, or other data uploaded to or generated within the Service by the Customer or its Users.
• "Subscription"A paid or trial plan granting access to the Service for a defined period.

2. Account registration

To use the Service you must register for an account and provide accurate, complete information. You are responsible for maintaining the security of your account credentials. You must notify us immediately at hello@lexvault.legal of any unauthorized use of your account. Each account is for use by a single firm. You may not share login credentials between firms or sublicense access to third parties.

3. Subscriptions and billing

3.1 Paid plans

Subscriptions are billed monthly in advance. There are no setup fees. Prices are as listed on our pricing page and are subject to change with 30 days' written notice. All fees are exclusive of applicable taxes.

3.2 Cancellation

You may cancel your Subscription at any time. Cancellation takes effect at the end of the current billing period. We do not offer pro-rated refunds for unused portions of a billing period. After cancellation, your Customer Content will be retained for 30 days and then permanently deleted.

3.3 Failed payments

If a payment fails, we will notify you and attempt to retry. If payment is not received within 7 days, we may suspend your account. Accounts suspended for non-payment for more than 30 days may be terminated and Customer Content deleted.

4. Acceptable use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Upload content that infringes any intellectual property right or that you do not have the right to share
• Use the Service to violate any applicable law or professional regulation, including attorney ethics rules
• Attempt to reverse engineer, decompile, or extract the source code of the Service
• Use the Service to train, fine-tune, or build any competing AI model
• Attempt to gain unauthorized access to any part of the Service or its infrastructure
• Resell, sublicense, or white-label the Service without our prior written consent
• Upload content that is illegal, defamatory, or constitutes a privacy violation

5. Intellectual property

5.1 Customer Content

You retain all ownership rights in your Customer Content. By using the Service, you grant LexVault a limited, non-exclusive license to access and process your Customer Content solely as necessary to provide the Service.

5.2 Service IP

The Service, including its software, user interface, algorithms, and all related intellectual property, is owned by LexVault and is protected by copyright, trademark, and other laws. These Terms do not grant you any ownership rights in the Service.

5.3 Feedback

If you provide suggestions, feedback, or ideas about the Service, we may use them without restriction or compensation to you.

6. Confidentiality and data

LexVault acknowledges that your Customer Content may include confidential and privileged client information. We treat Customer Content as confidential and will not access, disclose, or use it except as described in these Terms and our Privacy Policy. We do not use Customer Content to train AI models. For full data processing terms, see our Data Processing Agreement.

7. AI-generated outputs

The Service uses AI to generate answers, drafts, and analysis based on your uploaded documents. You acknowledge that:

• AI outputs may contain errors, omissions, or inaccuracies.
• AI outputs are provided for informational purposes only and do not constitute legal advice.
• You are solely responsible for reviewing, verifying, and acting on any AI-generated output.
• LexVault is not liable for any legal, professional, malpractice, or other consequences arising from your reliance on AI outputs.
• AI outputs are not a substitute for your independent professional judgment.

8. Service availability

We target 99.9% monthly uptime for the Service, excluding scheduled maintenance and circumstances beyond our reasonable control. We will provide advance notice of scheduled maintenance where practicable. We do not guarantee uninterrupted access and are not liable for temporary unavailability.

9. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. LEXVAULT EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LEXVAULT DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• LexVault's total cumulative liability to you for any and all claims arising out of or relating to the Service will not exceed the total fees paid by you in the 12 months immediately preceding the event giving rise to the claim.
• LexVault will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of profits, data, goodwill, or business opportunity, even if LexVault has been advised of the possibility of such damages.
• LexVault is not liable for any legal, professional, malpractice, regulatory, or bar discipline consequences arising from your reliance on AI-generated content.
• LexVault is not liable for the actions or omissions of third-party service providers (including OpenAI, Supabase, Vercel, and Resend) beyond exercising commercially reasonable selection and oversight of those providers.
• LexVault is not liable for any unauthorized access to your account resulting from your failure to safeguard your credentials.

Some jurisdictions do not allow certain exclusions or limitations of liability. In such jurisdictions, LexVault's liability will be limited to the fullest extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless LexVault and its officers, directors, employees, and contractors from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service in violation of these Terms; (b) your Customer Content; (c) your violation of any applicable law or professional regulation; or (d) any claim that your Customer Content infringes a third-party right.

12. Termination

Either party may terminate these Terms and your access to the Service at any time. LexVault may suspend or terminate your account immediately if you materially breach these Terms, engage in fraudulent activity, or if required by law. Upon termination, your right to use the Service ceases immediately and we will delete your Customer Content within 30 days, except as required by law.

13. Modifications to the Service

LexVault may modify, update, or discontinue the Service or any feature at any time. We will provide reasonable notice of material changes. If a change materially and negatively affects your use, you may cancel your Subscription without penalty within 30 days of the change.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice in the Service at least 14 days before the change takes effect. Your continued use of the Service after the effective date constitutes your acceptance of the updated Terms.

15. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration under the rules of the American Arbitration Association (AAA), conducted in English, except that either party may seek emergency injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration provision.

Class action waiver: You agree to resolve disputes individually and waive any right to bring or participate in any class, collective, or representative proceeding.

16. Entire agreement

These Terms, together with our Privacy Policy and Data Processing Agreement, constitute the entire agreement between you and LexVault regarding the Service and supersede all prior agreements and understandings.

17. Contact